Ratchet Straps - 4 Pack

General Use & Compatibility

Q: What are ratchet straps used for?
A: Ratchet straps are used to secure cargo, motorcycles, ATVs, furniture, and other heavy loads during transport.

Q: Can I use these ratchet straps for towing?
A: No, ratchet straps are not designed for towing. They are meant for securing cargo only.

Functionality & Operation

Q: How do I release a ratchet strap?
A: Pull the release lever and open the ratchet fully to loosen the strap.

Q: How tight should I make the straps?
A: Tighten them firmly but not excessively to avoid damaging cargo. The strap should be snug and secure, but not crushing the load.

Q: Can I use these straps to secure a motorcycle or ATV?
A: Yes, our ratchet straps are suitable for motorcycles, ATVs, and other vehicles when used with soft loops or handlebar ties.

Durability & Maintenance

Q: How do I prevent fraying or damage?
A: Avoid dragging the straps on rough surfaces, store them dry and clean, and inspect for wear before each use.

Q: Can I replace a damaged strap or ratchet mechanism?
A: No, if the strap or ratchet is damaged or frayed, replace it entirely for safety reasons.

Storage & Safety

Q: How should I store my ratchet straps?
A: Coil them neatly and store them in a dry, cool place, preferably in a storage bag or container.

Q: What should I do if the ratchet gets stuck?
A: Apply lubricant to the moving parts and check for debris or rust in the mechanism.

Q: Can I use these straps for overhead lifting?
A: No, ratchet straps are not rated for lifting—only for securing cargo.

Mockins provides free standard shipping and free returns for orders shipped within the mainland United States besides for Hawaii and Alaska. All orders will be processed and shipped within 1 business day from when the order is placed.

Mockins has a 30 day return policy from when the item is received. Please reach out to Mockins Customer Support to initiate the return, support@mockins.com. To complete a return we require proof of purchase and reason for return. Our customer service team will get back to you within 2 business days. For free returns, a prepaid label will be issued and sent via email to the customer. The prepaid label must be used for the free return. Once the item is received back in unused condition, a refund will be processed to your original form of payment.

Do NOT load items on the product in front of your vehicle’s tailpipe, due to possible damage or health hazards. Do NOT exceed your vehicle hitch’s maximum tongue weight. It is your responsibility to consult your vehicle’s owner’s manual to ensure safe product use based on your specific vehicle.