General Compatibility & Installation

Q: What vehicles are compatible with the hitch cargo carrier?
A: The cargo carrier fits vehicles with a 2" hitch receiver. Always verify that your vehicle’s hitch class and weight capacity support the carrier.

Q: Can the cargo carrier be used with a hitch extender?
A: Yes, as long as the hitch extender is rated for the appropriate weight capacity and does not compromise stability.

Q: Is this hitch carrier approved for use on a 5th wheel?
A: Yes, as long as the hitch receiver meets the required weight capacity. Always double-check your vehicle’s specifications.

Q: Can the hitch carrier be attached to a tow ball?
A: No, it is not designed for tow ball use. It must be connected to a hitch receiver.

Safety & Security

Q: How does the hitch stabilizer & lock system enhance safety?
A: The hitch stabilizer minimizes wobbling and movement, while the hitch lock prevents theft by securing the carrier to the vehicle.

Q: Will dual exhaust pose a fire hazard?
A: The heavy-duty steel withstands high temperatures, but it is recommended to maintain a safe distance from the exhaust to prevent heat exposure.

Q: Does the cargo carrier block the rearview camera?
A: It may partially obstruct visibility depending on your vehicle and the cargo being carried. Always check after installation and adjust if needed.

Q: What is the maximum recommended height for stacking cargo?
A: If stacking above the side rails, use a cargo net or tie-down straps to keep items secure during travel.

Durability & Maintenance

Q: Is the cargo carrier rust-proof?
A: The carrier is made of anti-rust steel with a protective coating. For extended durability, periodically apply a rust-resistant spray and store it indoors when not in use.

Q: Is the carrier weather-resistant?
A: Yes, it has a rust-resistant coating to protect against harsh weather conditions.

Storage & Usage

Q: How do I fold the cargo carrier for storage?
A: The carrier features a tilting design for compact storage. Follow the user manual for folding instructions.

Q: Can the cargo bag be used on a roof rack?
A: No, the cargo bag is not designed for roof use. High wind speeds and improper installation could cause damage, and roof mounting is not covered under warranty.

Cargo Bag Features & Security

Q: How can I keep my belongings safe and dry in the cargo bag?
A: The waterproof cargo bag has carry handles, zipper pulls, a protective zipper flap, Velcro closures, and buckle straps. It also includes an anti-theft lock for added security.

Q: Does the hitch cargo carrier extend for additional storage?
A: The carrier itself does not extend, but the waterproof cargo bag is flexible and can expand to fit different cargo sizes.

Cargo Bag Compatibility & Installation

Q: How is the cargo bag secured to the hitch carrier?
A: The bag is secured using heavy-duty straps with buckles to keep it firmly in place during travel.

Q: Can the cargo bag fit carriers other than rear hitch-mounted ones?
A: It is designed for rear hitch cargo carriers but may fit other types depending on their dimensions and attachment options.

Q: Is the cargo bag compatible with all vehicles?
A: It is intended for vehicles with a hitch receiver that supports a rear hitch cargo carrier. Always check your vehicle's specifications before installation.

Q: Are there any special installation instructions?
A: Installation is straightforward, involving secure strapping. Some models include side zippers and compact folding for easy setup. Refer to the included manual for detailed instructions.

Storage Capacity & Durability

Q: How much weight can the cargo bag hold?
A: A specific weight limit is not provided. Always check your hitch carrier’s weight capacity and distribute weight evenly for safe travel.

Q: Can the cargo bag be used without packing cubes or additional accessories?
A: Yes, the bag can be used independently, offering flexible storage options.

Q: Are the included packing cubes or accessories waterproof?
A: While the main cargo bag is waterproof, included accessories such as packing cubes may not be. Check product specifications for details.

Q: How should I clean and maintain the cargo bag?
A: Wipe the bag with a damp cloth and mild detergent. Packing cubes can be spot cleaned similarly.

Q: Are replacement parts or accessories available?
A: Availability may vary. Contact Mockins customer support for details on replacement parts and accessories.

Weather Protection & Security

Q: How does the cargo bag protect my belongings from the weather?
A: Made from abrasion-resistant vinyl, it features a waterproof design with wrap-around zippers, Velcro strips, welded seam patches, and a protective zipper flap.

Q: How do the welded seam patches enhance durability?
A: They reinforce stress points, preventing wear and tear to extend the cargo bag’s lifespan.

Q: Does the cargo bag come with a lock?
A: Yes, it includes a combination lock for added security while traveling.

Q: Can I securely fasten my cargo with this bag?
A: Yes, it includes multiple heavy-duty buckle straps for a secure hold and an integrated locking system for extra protection.

Convenience & Versatility

Q: How easy is it to pack and unpack items from the cargo bag?
A: The side zippers allow convenient access, and the lightweight design folds compactly for storage. A carry bag is included for added convenience.

Q: Can the cargo bag be used for international travel?
A: Yes, it provides secure and waterproof storage for road trips, camping, and international travel.

Q: Is the cargo bag compatible with different types of vehicles?
A: Yes, it fits most cars, SUVs with hitch carriers, and pickup trucks, making it a versatile storage solution.

Compatibility & Capacity

Q: Can this carrier be used for scooters with smaller wheels?
A: Yes, it works effectively for scooters with smaller wheels.

Q: Does this carrier support multiple bikes?
A: No, this carrier is designed for single-bike transport and does not include an additional rack for multiple bikes.

Q: What hitch size is required for this carrier?
A: It is designed to fit 2" hitch receivers. Ensure your vehicle has the appropriate hitch class to support the weight capacity.

Q: Can this be used with a hitch extender?
A: Yes, but ensure the hitch extender is rated for the proper weight capacity.

Q: Is this carrier compatible with RVs and 5th wheels?
A: No, it is not recommended for use on RVs, 5th wheels, or motorhomes due to excessive bouncing and stress on the hitch.

Construction & Durability

Q: Is this carrier made of aluminum or steel?
A: It is constructed from alloy steel with an anti-rust coating for long-lasting durability and weather resistance.

Q: What is the weight capacity of this carrier?
A: The carrier can hold up to 500 lbs, making it suitable for most dirt bikes and small motorcycles.

Q: Can the carrier withstand exposure to rain and snow?
A: Yes, thanks to its rust-resistant coating, but storing it indoors or applying additional protective spray will extend its lifespan.

Q: Can I drive on rough terrain with the dirt bike attached?
A: Yes, but always drive cautiously on rough terrain and check the bike’s stability before each trip.

Installation & Use

Q: Does the carrier come with hitch pins and clips?
A: Yes, hitch pins and clips are included for secure attachment to the hitch receiver.

Q: Can I add a hitch attachment to tow a small trailer while using this carrier?
A: No, this hitch carrier does not support towing additional trailers.

Q: Can the loading ramp be placed on either side of the carrier?
A: Yes, the loading ramp is adjustable and can be installed on either the left or right side for convenient loading and unloading.

Q: How do I secure the dirt bike to the carrier?
A: Use ratchet straps and tie-down points to firmly secure the bike. Always double-check stability before driving.

Q: Does this carrier fold up when not in use?
A: No, this model does not have a folding feature, but it can be removed when not in use.

Compatibility & Capacity

Q: Can this truck bed extender accommodate a canoe that is over 18 feet long?
A: Yes, it is designed to support canoes of 18 feet or longer, ensuring secure transport.

Q: Is this bed extender compatible with all truck models?
A: It fits most trucks with a 2-inch hitch receiver. Always verify hitch compatibility before purchasing.

Q: Can this extender be used for hauling ladders or lumber?
A: Yes, it is suitable for carrying long items like ladders, lumber, pipes, and more.

Construction & Design

Q: What grade of stainless steel is this bed extender made from?
A: The bed extender is constructed from durable steel with a protective coating for longevity.

Q: Does the bed extender have adjustable height settings?
A: Yes, the bed extender allows for height adjustment to accommodate different cargo needs.

Q: Is the bed extender rust-resistant?
A: Yes, it features a rust-resistant coating for added durability in harsh weather conditions.

Installation & Use

Q: Are the vertical measurements listed from the ground?
A: No, the measurements refer to the vertical position of the extender itself, primarily designed for use with vans and trucks.

Q: Does the bed extender require tools for installation?
A: Basic hand tools may be required for installation. Refer to the included manual for exact instructions.

Q: Can the bed extender be folded when not in use?
A: Some models feature a folding design for easier storage when not in use.

Safety & Security

Q: How does the bed extender ensure my cargo stays secure?
A: It features tie-down points for securing cargo with ratchet straps or bungee cords.

Q: Is the bed extender safe for highway speeds?
A: Yes, when properly secured, it is safe for highway travel. Always check that your cargo is firmly tied down.

Q: Can I lock the bed extender to prevent theft?
A: Some models include locking pins or can be used with a hitch lock for added security.

Functionality & Installation

Q: Can the ramp be installed on either side?
A: No, at this time, our ramp only installs on the right side (passenger's side).

Q: Does the ramp fold up when not in use?
A: Yes, the ramp is foldable for compact storage when not in use.

Q: How do I attach the ramp securely?
A: The ramp attaches to the carrier using locking pins. Always double-check that the pins are secure before loading cargo.

Capacity & Compatibility

Q: Can it carry a snow blower?
A: Yes, but be sure to check the weight and dimensions of the snow blower to ensure a correct fit.

Q: What is the weight capacity of the ramp carrier?
A: The weight capacity varies by model, but most support up to 500 lbs. Check the product specifications for details.

Q: Is this ramp carrier suitable for a wheelchair or mobility scooter?
A: Yes, it is compatible with most wheelchairs and mobility scooters. Verify the ramp dimensions to ensure proper fit.

Q: Can I use this ramp carrier for a motorcycle?
A: This carrier is designed for smaller vehicles like mobility scooters, wheelchairs, and snow blowers.

Q: Will this fit any vehicle with a 2-inch hitch receiver?
A: Yes, it is compatible with all 2-inch hitch receivers. Ensure your vehicle’s hitch meets the weight requirements for safe use.

Q: Does the carrier work with a hitch extender?
A: Yes, but only if the hitch extender is rated for the full weight capacity of the ramp carrier and cargo.

Durability & Maintenance

Q: Is the ramp carrier made of steel or aluminum?
A: It is made of heavy-duty steel with a rust-resistant coating for long-lasting durability.

Q: Can the ramp be removed for storage?
A: Yes, the ramp is removable for convenient storage when not in use.

Q: How should I maintain the ramp for long-term use?
A: To extend its lifespan, clean the ramp regularly, store it in a dry place, and check for loose bolts or pins before use.

Safety & Security

Q: How do I ensure my cargo is secure while driving?
A: Use tie-down straps or bungee cords to prevent movement during transit. Make sure the ramp and carrier are securely attached before driving.

Q: Can I lock the ramp carrier to my vehicle to prevent theft?
A: Yes, you can use a hitch lock to secure the carrier and locking straps for added cargo protection.

Q: Is the ramp safe for loading in wet or icy conditions?
A: Yes, but extra caution should be taken when loading in wet or icy conditions. Consider adding anti-slip tape for more grip.

General Compatibility & Installation

Q: What vehicles can this utility trailer be attached to?
A: This trailer is compatible with ATVs, UTVs, lawn tractors, and vehicles with a ball mount receiver. It includes both connection plates for hitches and a ball coupler with safety chains for easy attachment.

Q: What size ball mount is required for the coupler?
A: The ball mount coupler is designed for a standard 2-inch hitch ball.

Q: Can this trailer be used on public roads?
A: No, this trailer is not designed for high-speed or public road travel. It is intended for off-road use, yard work, farming, and landscaping. Please check local laws for any additional regulations.

Q: Does it come pre-assembled?
A: No, some assembly is required. All necessary hardware is included, and assembly is straightforward with the provided instructions.

Q: Is a license plate required to use this trailer?
A: This depends on local regulations. Since this is an off-road utility trailer, it may not require registration, but check with your local DMV.

Capacity & Weight Limits

Q: Can I tow heavy equipment like a snow blower, lawn mower, or generator?
A: Yes, the two-piece removable ramp makes it easy to load and unload lawn mowers, snow blowers, and generators.

Q: Can this be used to haul firewood, soil, or gravel?
A: Yes, the durable steel construction and dump release lever make it ideal for hauling firewood, soil, gravel, mulch, and other landscaping materials.

Construction & Durability

Q: What material is the trailer made from?
A: The trailer is made from heavy-duty steel with an anti-rust coating for durability in all weather conditions.

Q: Are the tires durable for off-road use?
A: Yes, the trailer features 16x6.50-8 heavy-duty pneumatic tires with high-speed wheel bearings for stability, traction, and shock absorption on rough terrain.

Q: Is the trailer weather-resistant?
A: Yes, it comes with a 600D Oxford waterproof cover and features an anti-rust coating to protect against the elements.

Q: Does the jack stand help with loading and storage?
A: Yes, the jack stand allows solo loading and unloading. It also enables upright storage when detached.

Functionality & Usage

Q: How does the dump release lever work?
A: The dump release lever allows you to tilt the trailer bed for easy unloading, making it great for moving soil, mulch, and other loose materials.

Q: Can this trailer handle rough terrain?
A: Yes, its rugged tire design and reinforced frame provide excellent performance on mud, slushy ground, gravel, and uneven terrain.

Safety & Security

Q: Does the trailer come with safety chains?
A: Yes, it includes two safety chains for additional security when towing.

Q: How do I prevent cargo from shifting during transport?
A: Use the included elastic cover and cargo net with hooks to keep items secure. Additional ratchet straps may be used for extra stability.

Compatibility & Fit

Q: Will this fit all vehicles?
A: It fits vehicles with crossbars. Please check your manufacturer’s manual to confirm your roof weight capacity before use.

Q: Will this fit square crossbars?
A: Yes, it fits square crossbars. Plastic fixators may not be needed for thinner crossbars.

Q: Can this be mounted on a vehicle without crossbars?
A: No, crossbars are required for installation. If your vehicle doesn’t have them, consider installing an aftermarket roof rack system.

Q: Are there compatible locking cores available for this cargo bag?
A: No, but aftermarket locking mechanisms can be used for added security.

Functionality & Durability

Q: How does the cargo bag extend?
A: The flexible vinyl material allows for expansion. Secure items by tightening the provided straps or rolling the opening for a snug fit.

Q: How durable is the roof cargo carrier?
A: Built from heavy-duty steel with a rust-resistant coating, it is designed for long-lasting durability.

Q: Is the cargo bag waterproof?
A: Yes, the bag is made from water-resistant materials and features a flap-covered zipper design to help keep water out. However, in heavy rain, it is recommended to place items in sealed plastic bags for extra protection.

Q: Will the cargo bag flap in the wind?
A: If not properly secured, wind can cause flapping noise. Ensure the straps are tightened securely to minimize movement.

Q: Can I use this carrier for skis or snowboards?
A: Yes, skis and snowboards can be transported as long as they fit within the weight and dimension limits of the carrier.

Installation & Use

Q: Is assembly required for the roof basket?
A: Yes, some assembly is required. All necessary hardware and instructions are included for easy installation.

Q: How do I install the cargo carrier?
A: Secure the carrier onto your vehicle’s crossbars using the provided U-bolts, brackets, and fasteners. Always double-check for a tight and secure fit before driving.

Q: Can the roof basket be left on the car permanently?
A: While the basket is weather-resistant, it’s recommended to remove it when not in use to prevent unnecessary wear, reduce wind noise, and improve fuel efficiency.

Q: Will this interfere with my sunroof?
A: Depending on the height of your sunroof, the carrier may block operation or cause clearance issues. Check your vehicle's design before installation.

Security & Storage

Q: How can I prevent theft of my roof cargo?
A: You can use a locking cable or aftermarket locking straps to secure the cargo bag and carrier to your roof rack.

Q: Does this come with a locking mechanism?
A: No, but aftermarket locks can be added for extra security.

Q: How do I store the cargo carrier when not in use?
A: Store in a dry, indoor location to prevent rust. The cargo bag should be folded and kept in a protective case when not in use.

Compatibility & Fit

Q: Will this roof bag fit all vehicles?
A: It is designed to fit most vehicles with or without crossbars. For vehicles without a roof rack, use the included door hook straps to secure it properly.

Q: Can this be installed on a vehicle with a sunroof?
A: It is not recommended to install the bag directly on a glass or panoramic sunroof, as the pressure may cause damage.

Q: What is the weight limit for this roof bag?
A: The weight limit depends on your vehicle’s roof capacity. Always check your manufacturer’s manual before loading.

Q: Will this bag fit on a small car?
A: Yes, but ensure your roof space is sufficient for the bag’s dimensions. Overhanging or improper placement can affect driving safety.

Functionality & Durability

Q: Is the roof bag waterproof?
A: Yes, the bag is water-resistant with a flap-covered zipper to help keep water out. However, for extra protection in heavy rain, place your items in sealed plastic bags inside the carrier.

Q: How durable is the roof bag?
A: It is built from heavy-duty, tear-resistant material to withstand harsh weather conditions and long road trips.

Q: Can I use this bag in snowy conditions?
A: Yes, but remove any snow buildup from the bag regularly to prevent freezing and excess weight on the roof.

Installation & Use

Q: How do I install the roof bag without a roof rack?
A: Use the included door hook straps by placing them inside the door frame. Ensure they are securely tightened before driving.

Q: How do I secure the bag to prevent shifting?
A: Use all provided straps and buckles to tighten the bag. Ensure it is centered on the roof and distribute weight evenly inside. A non-slip protective mat can also be placed on the roof.

Q: Can the bag be placed directly on the car roof without a protective mat?
A: While it can be placed directly on the roof, using a non-slip protective mat is recommended to prevent scratches and movement.

Q: Does this bag require tools for installation?
A: No tools are needed! The bag comes with straps and buckles for easy installation.

Q: Can I open my doors and windows while the straps are attached?
A: Yes, the door hook straps are designed to allow doors to fully close and seal properly without damage.

Security & Storage

Q: How do I store the bag when not in use?
A: Fold the bag neatly and store it in a dry, indoor location to prevent mildew or damage.

Q: Can the bag be left on the car permanently?
A: It’s not recommended to leave the bag on the roof when not in use, as exposure to sun and weather can reduce its lifespan.

Packing & Weight Distribution

Q: How should I pack the bag for best stability?
A: Distribute weight evenly and place heavier items at the bottom to improve stability and prevent shifting.

Q: Will this bag hold its shape if it’s not fully packed?
A: The bag may sag if not fully packed. Use pillows, blankets, or filler items to help maintain its shape.

Compatibility & Fit

Q: Will this car cover fit all vehicle types?
A: Our covers come in multiple sizes to fit sedans, SUVs, and trucks.

Q: How do I measure my vehicle for the right size?
A: Measure the full length, width, and height of your vehicle. If your car is between sizes, choose the larger option for full coverage.

Q: Can this cover be used on a vehicle with a roof rack?
A: Yes, but if the roof rack has sharp edges, we recommend adding a protective layer underneath the cover to prevent tearing.

Q: Does this cover fit over large side mirrors?
A: Yes, our covers have elastic hems and mirror pockets designed to fit most standard side mirrors.

Material & Durability

Q: What material is the car cover made from?
A: It is made from heavy-duty, multi-layer fabric with UV protection, water resistance, and scratch resistance to protect against the elements.

Q: Is this car cover waterproof?
A: The cover is water-resistant, meaning it will repel rain and moisture. However, in heavy downpours, some water may seep through to prevent condensation buildup.

Installation & Use

Q: Does the car cover have a windproof design?
A: Yes, it includes adjustable straps and buckles to keep it secure in strong winds.

Q: Can I use this cover on a wet car?
A: It’s best to dry your vehicle first before covering it. Trapping moisture inside can lead to mold or mildew buildup.

Q: Can the cover be used indoors?
A: Yes, it is great for indoor protection against dust, dirt, and scratches.

Q: Will this cover scratch my car's paint?
A: No, it has a soft inner lining designed to be gentle on paint surfaces. However, ensure your car is clean before covering to prevent dirt from causing micro-scratches.

Weather Protection

Q: Will this car cover hold up in extreme wind?
A: The windproof straps help keep it in place, but in extreme storms, we recommend using additional securing clips for extra stability.

Q: Can this cover be used in the snow?
A: Yes, it protects against snow and ice, making it easier to remove frost in the winter.

Q: Will this cover protect against tree sap and bird droppings?
A: Yes, the water-resistant coating helps prevent stains from tree sap, bird droppings, and other debris.

Security & Storage

Q: How do I store the cover when not in use?
A: Fold the cover neatly and store it in the included storage bag in a dry place to prevent mildew.

Q: Can I leave the car cover on for long periods?
A: Yes, but we recommend removing it periodically to allow the vehicle to air out and prevent moisture buildup.

Cleaning & Maintenance

Q: How do I clean the car cover?
A: Hand wash with mild soap and water, then air dry. Avoid machine washing to prevent damage.

Q: Can I use a pressure washer on the cover?
A: No, high-pressure water can damage the protective coating.

General Use & Compatibility

Q: What are ratchet straps used for?
A: Ratchet straps are used to secure cargo, motorcycles, ATVs, furniture, and other heavy loads during transport.

Q: Can I use these ratchet straps for towing?
A: No, ratchet straps are not designed for towing. They are meant for securing cargo only.

Functionality & Operation

Q: How do I release a ratchet strap?
A: Pull the release lever and open the ratchet fully to loosen the strap.

Q: How tight should I make the straps?
A: Tighten them firmly but not excessively to avoid damaging cargo. The strap should be snug and secure, but not crushing the load.

Q: Can I use these straps to secure a motorcycle or ATV?
A: Yes, our ratchet straps are suitable for motorcycles, ATVs, and other vehicles when used with soft loops or handlebar ties.

Durability & Maintenance

Q: How do I prevent fraying or damage?
A: Avoid dragging the straps on rough surfaces, store them dry and clean, and inspect for wear before each use.

Q: Can I replace a damaged strap or ratchet mechanism?
A: No, if the strap or ratchet is damaged or frayed, replace it entirely for safety reasons.

Storage & Safety

Q: How should I store my ratchet straps?
A: Coil them neatly and store them in a dry, cool place, preferably in a storage bag or container.

Q: What should I do if the ratchet gets stuck?
A: Apply lubricant to the moving parts and check for debris or rust in the mechanism.

Q: Can I use these straps for overhead lifting?
A: No, ratchet straps are not rated for lifting—only for securing cargo.

Q: What is the purpose of the Mockins Hitch Lock?
A: The Mockins Hitch Lock provides extra security for hitch attachments, ensuring they remain locked to the vehicle and cannot be easily stolen.

Q: Which hitch sizes is this lock compatible with?
A: It is compatible with 2" hitches.

Q: What is the inner width of the locking section?
A: The inner width of the section that goes through the hitch is approximately 2.5 inches.

Q: Are replacement keys available if I lose mine?
A: No, each set of keys is specific to its lock for security purposes and cannot be replaced if lost.

General Information

Q: What is the purpose of the Mockins Hitch Stabilizer?
A: The Mockins Hitch Stabilizer is designed to reduce hitch wobble and movement when using cargo carriers, bike racks, and other hitch-mounted accessories. It provides a more stable and secure towing experience.

Q: What hitch sizes is this stabilizer compatible with?
A: This stabilizer is compatible with 1.25" and 2" hitch receivers, making it a versatile option for a variety of towing setups.

Q: Does this hitch stabilizer work with all hitch-mounted accessories?
A: Yes, it is compatible with most hitch-mounted cargo carriers, bike racks, trailers, and other accessories that fit 1.25" or 2" hitches.

Installation & Usage

Q: How do I install the hitch stabilizer?
A: To install, simply slide the U-bolt over the hitch receiver and place the stabilizer plate underneath. Then, tighten the included nuts to secure the stabilizer and minimize movement.

Q: Will this work on a hitch extender?
A: Yes, it can be used with a hitch extender, but make sure the setup maintains a secure fit and does not exceed the recommended weight capacity.

Q: Does this stabilizer require any special tools for installation?
A: No, basic hand tools such as a wrench are sufficient for installation.

Durability & Maintenance

Q: Is the hitch stabilizer rust-resistant?
A: Yes, it features a durable anti-rust coating that helps protect it from corrosion, even in harsh weather conditions.

Q: Can I leave the stabilizer on my hitch when not in use?
A: Yes, but if the vehicle is frequently exposed to moisture or road salt, periodic maintenance is recommended to prevent rust or wear over time.

Q: How often should I check or tighten the stabilizer?
A: It is recommended to check the tightness before each trip to ensure optimal performance and security.

General Information

Q: What is the purpose of the Mockins Heavy-Duty Stretch Bungee Net?
A: This bungee net is designed to secure cargo during transport, preventing items from shifting or falling off cargo carriers, truck beds, trailers, roof racks, and more. The net’s stretchable design allows it to fit a variety of load sizes.

Q: What materials is the net made of?
A: The net is made from high-quality, heavy-duty elastic bungee material with a thick 6mm cord diameter for enhanced durability and strength.

Compatibility & Use

Q: Can I use this net on a roof rack or hitch-mounted cargo carrier?
A: Yes, the net is perfect for securing loads on both roof racks and hitch-mounted cargo carriers. It provides flexibility and stretch for various cargo shapes and sizes.

Q: How do I attach the net to my vehicle or cargo area?
A: The net comes with 12 durable plastic hooks, which can be attached to tie-down points on your cargo rack, truck bed, or trailer. Simply hook the net onto the anchor points and adjust as needed for a secure fit.

Q: Can I use additional hooks or tie-downs with this net?
A: Yes, additional hooks or carabiners can be used for extra security, depending on your cargo and attachment points.

Durability & Maintenance

Q: Is the net weather-resistant?
A: Yes, the bungee material is designed to withstand outdoor conditions, including rain, sun, and wind. However, prolonged exposure to extreme weather may cause wear over time.

Q: How should I store the net when not in use?
A: The net should be stored in a cool, dry place away from direct sunlight and moisture. It can be folded and kept in a storage bag or container to prevent tangling.

General Information

Q: What is the purpose of the Mockins Protective Car Roof Mat?
A: This non-slip roof mat is designed to provide extra grip and protection when placing a cargo bag or carrier on your vehicle’s roof. It helps prevent shifting during transit and protects your vehicle’s paint from scratches and damage.

Q: What material is the mat made of?
A: The mat is made of high-quality, anti-slip mesh material that enhances grip and provides a cushioned barrier between your vehicle and cargo.

Compatibility & Use

Q: Is this mat compatible with all vehicles?
A: Yes, it works with most cars, SUVs, and trucks that have a roof rack or a bare roof. If using with a roof rack, place the mat underneath the cargo bag to minimize movement.

Q: Can this mat be used with all types of roof cargo bags?
A: Yes, the mat is designed to be used with all Mockins roof cargo bags and most other brands. It enhances stability and prevents slippage.

Q: Does this mat provide waterproof protection?
A: While the mat itself is not waterproof, it acts as a protective layer to reduce friction and potential damage from moisture buildup between your roof and cargo bag.

Q: Can I cut the mat to fit my specific cargo setup?
A: Yes, the mat is easy to trim with scissors to match the size of your cargo carrier or roof space.

Durability & Maintenance

Q: Will the mat damage my car's paint?
A: No, the mat is designed to protect your car’s roof from scratches and scuff marks caused by cargo movement.

Q: How should I store the mat when not in use?
A: Roll or fold the mat and store it in a dry place away from direct sunlight to prolong its lifespan.

Q: What is included with the cargo bag lock?
A: The lock comes with a durable steel cable and a resettable combination lock for securing your cargo bag during transit.

Q: Can I reset the combination?
A: Yes, the lock features a resettable 3-digit combination, allowing you to set your own secure code.

Q: Is the cable long enough for all cargo bags?
A: The 36-inch steel cable is designed to fit most roof and hitch cargo bags, providing flexibility for different setups.

Q: Is the lock weather-resistant?
A: Yes, it is built with durable, weather-resistant materials to withstand outdoor conditions.

Q: Can this lock be used for other items?
A: Yes, it can also be used for luggage, toolboxes, bikes, and other gear that requires additional security.